Legal Documentation

Privacy Policy

At Vumi Diagnostic Pvt Ltd, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This policy explains how we collect, use, and safeguard your data.

Last Updated: May 29, 2026

1. Information We Collect

We collect information that you provide directly to us when using Vumi Diagnostic Pvt Ltd services. This may include:

  • Personal Identification: Name, date of birth, gender, address, phone number, and email.
  • Medical Information: Medical history, previous test reports, physician referrals, and current symptoms.
  • Payment Information: Billing address, transaction details, and insurance provider information (if applicable).

2. How We Use Information

Your information is used strictly for healthcare delivery and operational purposes:

  • To provide accurate diagnostic testing and generate medical reports.
  • To communicate with you regarding appointments, test results, and healthcare recommendations.
  • To coordinate care with your referring physicians or healthcare providers.
  • To process payments and coordinate with insurance providers.
  • To comply with legal and regulatory obligations in the healthcare sector.

3. Data Security

We employ enterprise-grade security measures to protect your sensitive health data against unauthorized access, alteration, or destruction.

Our security practices include end-to-end encryption of electronic health records, secure physical facilities with restricted access, and strict internal data handling protocols. All employees undergo regular HIPAA/data privacy compliance training.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With Healthcare Providers: Your referring doctors or specialists involved in your care.
  • Legal Requirements: When required by law, subpoena, or regulatory medical authorities.
  • Service Providers: Trusted third-party vendors who assist in our operations (e.g., specialized reference laboratories), subject to strict confidentiality agreements.

5. Your Patient Rights

As a patient, you hold specific rights regarding your health information:

  • The right to access and receive a copy of your medical records and test results.
  • The right to request corrections to any inaccurate information in your records.
  • The right to request restrictions on how your health information is used or shared.
  • The right to receive a history of instances where your information was disclosed.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Address:
Hatthuba, Habra
North 24 Parganas, West Bengal 743263