1. Information We Collect
We collect information that you provide directly to us when using Vumi Diagnostic Pvt Ltd services. This may include:
- Personal Identification: Name, date of birth, gender, address, phone number, and email.
- Medical Information: Medical history, previous test reports, physician referrals, and current symptoms.
- Payment Information: Billing address, transaction details, and insurance provider information (if applicable).
2. How We Use Information
Your information is used strictly for healthcare delivery and operational purposes:
- To provide accurate diagnostic testing and generate medical reports.
- To communicate with you regarding appointments, test results, and healthcare recommendations.
- To coordinate care with your referring physicians or healthcare providers.
- To process payments and coordinate with insurance providers.
- To comply with legal and regulatory obligations in the healthcare sector.
3. Data Security
We employ enterprise-grade security measures to protect your sensitive health data against unauthorized access, alteration, or destruction.
Our security practices include end-to-end encryption of electronic health records, secure physical facilities with restricted access, and strict internal data handling protocols. All employees undergo regular HIPAA/data privacy compliance training.
5. Your Patient Rights
As a patient, you hold specific rights regarding your health information:
- The right to access and receive a copy of your medical records and test results.
- The right to request corrections to any inaccurate information in your records.
- The right to request restrictions on how your health information is used or shared.
- The right to receive a history of instances where your information was disclosed.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
North 24 Parganas, West Bengal 743263